Tag Archives: retail

  1. You Can’t ‘Dial In’ Customer Experience


    August 1, 2012 by thatsocialmediathing

    There is a particular line in this piece of research from Forrester that really resonates with me – ‘customer experience …
    Continue reading

  2. Social Strategy For Retail


    July 31, 2012 by thatsocialmediathing

    Radian 6 make a lot of things about Social Media simple, which is why I really like their pack – …
    Continue reading

  3. Dear Australian Retail…You’re Dropped!

    Leave a comment

    July 30, 2012 by thatsocialmediathing

    Retail has been a favourite sport of mine for more years than my credit card cares to admit. 12 years …
    Continue reading



Hi! I'm Fiona. I'm a Social Media Strategist and spend my days thinking, talking, challenging and doing. I believe in being the change I want to see and when I grow up I want to be me. Come and get chatty with me on Twitter or Linkedin. I hope you find some useful info while you're checking out my blog - thatsocialmediathing.

Personal Links

Verified Services

View Full Profile →

Enter your email address to follow this blog and receive notifications of new posts by email.

The Social Set