Turn Your Social Media Frown Upside Down!

1

August 3, 2012 by thatsocialmediathing

 

There’s always more than one way to look at Social Media.

Companies who approach it from a ‘too hard’ point of view ultimately lose out on all of the benefits (and $$$) it brings into a company.

Those who tackle it from a ‘let’s get organised and get involved’ standpoint are ones reaping the benefits.

American Express research shows us that customers who engage with brands for customer service:

  • spend 21% more with companies who provide great service
  • tell 42 people about good customer service experiences (15 for general pop’n)

You know what to do….click this link, print it off, pin it at your desk. It’s good!

 

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One thought on “Turn Your Social Media Frown Upside Down!

  1. Reblogged this on thatsocialmediathing and commented:

    Short. Sharp and in pictures….just the way I like it!!

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thatsocialmediathing

thatsocialmediathing

Hi! I'm Fiona. I'm a Social Media Strategist and spend my days thinking, talking, challenging and doing. I believe in being the change I want to see and when I grow up I want to be me. Come and get chatty with me on Twitter or Linkedin. I hope you find some useful info while you're checking out my blog - thatsocialmediathing.

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The Social Set

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